Japan eSIM

Installing your Pocket Roam eSIM bundle is a piece of cake. Just follow these quick steps:

1. Check your email: After purchasing, you’ll receive an email containing a link to activate your data bundle. Click it to get started.
2. Portal access: Didn’t get the email? No worries! You can head straight to our activation portal at data.pocketroam.com and use the email address you used at purchase to access your eSIM.
3. Activate & scan: Once you’ve activated your bundle through the link or portal, you’ll receive a QR code. Simply scan this QR code using your QR-enabled smartphone to install the eSIM.
4. Enable data roaming: Go to your phone settings and turn on data roaming for the installed eSIM.

If you hit a snag along the way, don’t stress. Just reach out to our friendly support team and we will get you sorted.

Data speeds can vary based on the country you're in and the local carrier providing the service. However, Pocket Roam aims to provide each destination's fastest available data speeds. Generally, you can expect:

1. 5G Speeds: The 5G network is available in many urban areas.
2. 4G/LTE Speeds: You'll likely experience fast 4G or LTE speeds in most urban and populated areas.
3. 3G Speeds: In rural or less populated areas, 3G speeds are more common but offer reliable and functional connectivity for most uses.

It's important to note that data speed may also be influenced by your phone's capabilities and current network congestion. Network congestion, which occurs when many users are trying to access the network at the same time, can slow down data speeds. This is a common issue in crowded areas or during peak usage times.

Absolutely! You can easily renew your eSIM bundle or even add extra destinations without getting a new eSIM. Here’s how:

1. Purchase a data bundle: Head over to the Pocket Roam website and purchase a data bundle that suits your needs.
2. Activate your bundle: Once you receive the confirmation email, you can activate your data bundle and assign it to your existing eSIM. There is no need to go through the eSIM setup again.

That’s it! Your eSIM will be renewed with the new data bundle, allowing you to continue enjoying seamless connectivity.

Pocket Roam eSIM bundles primarily focus on providing you with seamless data connectivity. As of now, our bundles don't include traditional voice calls or SMS text messages. However, you can easily make calls and send texts using various VoIP and messaging apps such as WhatsApp, Skype, and FaceTime, as long as you have a data connection. You can also make calls from your home sim card, just make you disable data roaming to avoid unwanted data charges.

Yes, our eSIM bundles for Japan support the 5G network. However, when the 5G network is unavailable, specifically in rural areas, you’ll generally be connected to the 4G network. Japan has well developed mobile network, and you’ll find you have decent connection in many rural and regional areas outside of the major cities.

While our eSIMS offer extensive courage across Japan, coverage might be limited in some rural or remote areas. Japan has a well-developed 4G network and generally provides good coverage outside major cities. If you plan to venture off the beaten path, we recommend contacting us for specific information.